A Letter from Jane
I'm sorry this thank you note is delayed, but I'm so happy to be able to thank you again for your excellent help of my mother, Margaret, now 91 years old. As you know, my brother, sister and I badly needed help with our mother because neither my sister or I live in the Bay Area, and my brother, who does live in San Francisco, is the sole support of his family and has an enormously demanding job. Lighthouse Caregiver was highly recommended by The Heritage where our mother has lived for over ten years. We trust The Heritage enormously, and were more than willing to try out your services. Having you available to take Margaret to various appointments (including the dentist, her eye doctor, and others) has been a great blessing for us. This is not just because you are efficient and responsible and always get the job done well and on time. It's also because of the caring and sensitivity you have consistently shown to Margaret. Because she now suffers from dementia and is physically frail, she presents some real challenges. I know how anxious she gets when she is out of familiar settings and routines. Lighthouse Caregivers was never deterred and was always careful and kind. The notes you sent to us after having helped Margaret get to and from her appointments were enormously helpful to me, the child of a fragile, elderly person. I always felt reassured after getting your reports on how she did when she was with you. So your services benefited not just our mother, but also her children. I can't begin to tell you how much I appreciate that. I think anyone would be lucky to be able to turn to you for your excellent services.
Lighthouse Caregivers have provided my parents (afflicted with dementia) with excellent caregivers for the past three years, Ms J. Clark , owner, has been instrumental in managing our progressive needs over the years with excellent caregivers: Letty and Gemma. Their rates are very reasonable compared with the current market and I am very happy with the CGs abilities to converse in Tagalog (Filipino) with my folks. I would highly recommend to anyone looking for senior care to contact J. Clark, whether its for companionship purposes, or in our cases, dementia care along with light housekeeping services. They also provide the ability to assist in grocery shopping, doctors' appointments etc.. Ms Clark is very attentive to your needs and I highly recommend that she be placed on your prospect list when interviewing.
I was going out of town unexpectedly, and the caregiver that I’ve had for years cancelled at the last minute; I had reservations and tickets. I was going to lose almost US $2,000 if I didn’t go. That’s when I contacted caring.com. Several people called me back, but Joy, the owner of Lighthouse Caregivers, was willing to work with me on the spur of the moment. I had to meet them really quickly and see if I got a good vibe, and then I had my neighbors keep an eye on everything. Joy is very understanding and dedicated. She works with your schedule and the type of person you want. The lady that I did decide to go with was phenomenal. She ended up spending the whole weekend with my mother who she didn’t know and did everything exactly how I did it. I didn’t even have the chance to run her through an orientation and show her every single detail. I wrote things down, and she kept a journal and showed me everything she did when I got home. I was extremely impressed with her. She got a full time job, so she’ll be willing to help me whenever she has days off, but I absolutely loved her and so did my mother. If I text her, she texts right back. She had just been really good all around.
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